Introduction
Bay Area Gynecology & Oncology and its affiliates (“hereafter, “BAGO”) are committed to providing you with quality healthcare and fostering a relationship. This privacy policy (“Policy”) describes how we collect, use, and disclose information that you submit to us or that we collect through any BAGO website or mobile application (collectively, “Sites”).
By accessing our Sites, you agree to the terms of this Policy, including the collection, use, and disclosure of your information, as described in this Policy.
Links to External Web Sites
BAGO Sites have links to external Internet pages, including social media platforms, event registration platforms, and websites that might have information on health topics of interest to you. BAGO, however, does not make any guarantee, warranty or representation regarding the accuracy of the information contained on the websites. In addition, BAGO has no control over the privacy or security practices of external websites. You should read and understand the policies of all websites with respect to these practices. These links are provided for your general information and education only, and should NOT be relied upon for personal diagnosis or treatment. If you have questions, please contact us.
Information We Collect
Information You Provide Us Directly
BAGO may collect certain information from you, such as your name, address, phone number, email address, or other demographic information when you request additional information, search and apply for a job with BAGO, fill out a contact form or webform, submit feedback to BAGO, attend a BAGO event, interact with the chatbot, or otherwise engage with us. When you interact with these features, your interaction may be captured and retained. We may retain any messages you send us through the Sites pursuant to our retention policies. We use this information to operate, maintain, and provide you a superior website user experience as well as provide you information about BAGO.
If you apply for employment at BAGO, you may choose to provide information about yourself as well as information regarding your education, employment history, demographic/equal employment opportunity data, educational history, degrees, certifications, credentials, references, locations, and other information included in your resume and in the application for employment that you submit.
By submitting personal information to BAGO and/or through any of our Sites, you understand that we, and/or our vendors, may process the information obtained through the feature to provide services on our behalf.
Information We May Receive From Third Parties
We also may collect information regarding how you interact with our Sites and other websites, such as BAGO pages and content on social media platforms. For example, if you “like” a photo on one of our social media sites or click on an ad for BAGO, we may collect information related to that interaction. In some cases, we may receive information about you from third parties. BAGO may receive information about you that you directly provided to a third party. For instance, BAGO may use a third party to manage event registrations. The third party would provide BAGO registrants’ data to facilitate the event.
Analytics Information
BAGO uses website analytics to provide you the best possible experience with our web platforms, Sites and offerings. For example, when we send you emails, we may use technologies to determine whether the email has been opened and whether the links contained in it have been clicked on. We also capture analytics about how you engage with our Sites and services provided to you on those sites. We may combine this data with other information collected to measure your interest in BAGO, improve our offerings to audiences, or our marketing campaigns, as well as tailor our interactions with you.
Some of our Sites may use website analytics vendors to better understand usage of our Sites or to tailor our offerings. These tools collect information directly from your device, including ads for BAGO that you interacted with, the pages you visit, the links and services you engage with, and other information that assists us in improving our Sites and offerings.
Cookies
BAGO may place Internet “cookies” or other technologies on the computer or other devices used by visitors to our Sites. Some of the data these technologies collect may include Device ID, IP address, Web URL, and other data that help us improve our site for you.
Some of the cookies and other technologies we use include, but are not limited to JavaScript, Tag Managers, HTML5, UTF-8, Orbita, and Phenom People.
Cookies are small text files that contain small amounts of information and are downloaded to your device. Cookies help us and/or the third parties who provide such cookies obtain information about your use of our Sites and assist us in our offerings. BAGO uses multiple types of cookies including, but not limited to: first-party, session, and persistent cookies.
A first-party cookie is installed by the website. This type of cookie enables us to collect analytics data, remember language sets, and perform other functions that permit us to provide you the best user experience.
A session cookie is temporary and expires after you end a session and close a Web browser. We may use session cookies to help customize visitors’ experiences on our Sites, maintain a signed-on status while exploring the Sites, and track which Web pages visitors view on our Sites.
On the other hand, persistent cookies remain on your hard drive. For instance, we use a persistent cookie when we ask you to agree to the use of an educational resource so that when you return to that resource later, you do not need to go through the agreement page again. Persistent cookies will not contain any personal health information about you.
We use cookies and these other technologies to help us tailor our Sites to our users and in our offerings or for marketing. Some features of our Sites may not work as intended if you decline to allow cookies or deactivate cookies.
You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of the Site may not work properly for you. For instructions on how to remove existing cookies from your hard drive and/or block cookies from all websites, go to your Internet service provider, operating system, or browser’s Web site for detailed instructions. Additionally, BAGO has a webpage for you to opt-in or out of the use of certain cookies by BAGO going forward.
If you opt-out of certain cookies by BAGO, the strictly necessary cookies will still be used to enable core functionality such as security, network management, and accessibility. These cookies are necessary for the site to work properly and cannot be disabled in our systems. These cookies may collect Device ID and other information that is needed to enable functions, such as consent and session management. Please note that you can set your browser to block these technologies, but this may affect how the site functions.
Log File Information
Log file information is sent automatically to BAGO by your browser each time you visit our Sites. This is not dependent on the presence or use of cookies and is unaffected by your opt-in or opt-out election concerning cookies. These logs may contain information such as the Internet domain from which you access our Sites; the date and time you visited our Sites; the areas of our Sites that you viewed; your computer’s IP address that is automatically assigned when you log onto the Internet; the type of browser and operating system you use; and the address of the Web site you came from, if any.
BAGO uses log file information to help us design our Sites; identify popular features; resolve user, hardware and software problems; and make the Sites more useful to patients and other visitors.
Use and Disclosure of Information
We may use your information:
- To contact you (for example, sending you a newsletter or other informational materials, offers, announcements, or surveys);
- To manage business relationships, employment lifecycle, or other employee-data purposes;
- To communicate with you about our services, products, and Sites, including to follow up on requests or questions that you may submit;
- To send you emails or text messages regarding upcoming events, newsletters, etc. (if you do not wish to receive these communications, you may opt out using the “unsubscribe” link in the email or replying “STOP” for text message);
- To provide marketing and advertising communications;
- To maintain our philanthropic endeavors and programs;
- To track and analyze use of our Sites;
- To prevent, detect, and investigate misuse, fraud, and illegal activities;
- To enhance and maintain our Sites, services, and products;
- To complete a transaction;
- To administer surveys or contests, as applicable;
- For any lawful, legitimate business purpose; and
- As otherwise necessary to perform the services BAGO provides.
We may disclose your information:
- With our service providers who perform certain services or functions on our behalf (for example, we may share your information with a hosting service provider who hosts one of our Sites that you have visited, or with a benefits administrator for employment benefit purposes);
- In the event of a change in ownership or control, such as a sale or merger (in the event of a sale or merger, we would request the new entity adhere to this Policy, however, we may not have control over the new entity’s privacy practices); in accordance with your consent or direction, as permitted by law;
- As required to comply with applicable laws and legal process, including law enforcement requests;
- To investigate and defend our and others’ rights and property (including intellectual property rights); and
- To protect the personal safety of us and others.
If you use our Sites from outside the United States, you consent to the transfer of your information to the United States, and the use and disclosure of your information as permitted under United States laws.
Security Measures
Protecting your information is a top priority at BAGO. In addition to applying confidentiality policies that govern access and use of information by BAGO clinicians and staff, we have implemented physical, administrative, and technical security features and methods designed to safeguard your data in our information systems, including the use of, as appropriate, encryption, firewalls, monitoring, access controls, and other controls where appropriate. While we take reasonable steps to protect your information, we cannot guarantee the security of all systems against any potential incident. If we ever learn of a breach of your information, then we will notify you in accordance with applicable law.
Protecting Your Username and Password
It is extremely important that you keep any of your usernames and passwords for BAGO Sites completely confidential. Anyone with access to your username and password will be able to assume your online identity and view your information. It is your responsibility to prevent disclosure of your usernames and passwords and to change your usernames and passwords if you feel that their security has been compromised.
Please note that no one from BAGO will ever ask you for your passwords.